Shipping and delivery / Payment
Postage and delivery
For products in stock, the delivery time is 1-3 working days, and in other cases from 5-8 working days after receiving the order. The cost of delivery is €5,-.
It is important to consider the following:
Provide delivery information where someone is always available to pick up the package.
If the package cannot be served due to absence, the courier will leave you a notification with a contact number where you can call and arrange for re-delivery or collection of the package.
The information on the delivery address must match the information on your mailbox or doorbell so that the courier can find you Also provide your mobile number, in case you are called to arrange a package delivery date.
Each package shipped is marked with a special tracking number. Through the checkpoint system, the packet is recorded, allowing you to track progress at all stages of the transport from sender to recipient.
Method of payment
All prices on the website are in euros and include VAT. Payment can be made in three ways:
Cash in Advance
We recommend payment by proforma invoice to everyone who uses online banking services. We will send you a pro forma invoice by e-mail to the address you provided when ordering. When you pay the received proforma invoice, delivery will follow within the agreed time.
Payment by Visa or Mastercard PayPal Cash in Advance
Payment with Visa or Mastercard cards – security and data protection upon payment. With the new state-of-the-art standard for making online payments, worrying about the security of your payment card data is completely unnecessary. In order to increase business security and at the same time still maintain a simple purchase process from the customer’s point of view, Visa and MasterCard have introduced a secure online business system called 3D Secure. In addition, the widely supported Secure Socket Layer (SSL) encryption technology is widely used to protect payment card information during online transmission. 3D Secure authenticates all parties involved in the transaction, which means that for each transaction, the identity of all those involved in the process, the payment card holder, the online store and the bank is verified. According to the Bank’s instructions, we provide fire barriers at all critical points (transitions between individual networks). Personal information about the customer is stored on the server of the online store in encrypted form.
It is the most popular payment system that uses an email address to identify a user. All participant information is protected. Financial data of the sender, credit card number or account numbers are hidden from the recipient. This, in turn, prevents data misuse. PayPal is considered a secure, fast and anonymous system of online e-payment with credit cards in real time with immediate online authorization.